Return & Refund Policy
Thanks for shopping at Claremont Office Furniture Ltd. If you are not entirely satisfied with your purchase, we’re here to help.
You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a few days, depending on your card issuer’s policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions on how to return your item to us, contact us
Claremont Office Furniture Ltd uses the information collected from you to provide quotations, make telephone contact and to email you marketing information which Claremont Office Furniture Ltd believes may be of interest to you and your business. In you making initial contact you consent to Claremont Office Furniture Ltd maintaining a marketing dialogue with you until you either opt out (which you can do at any stage) or we decide to desist in promoting our services. Claremont Office Furniture Ltd also acts on behalf of its clients in the capacity of data processor. When working exclusively as a data processor, Claremont Office Furniture Ltd will be acting on the instruction of its client, and will work hard to ensure that the client is fully GDPR compliant.
Some personal data may be collected about you from the forms and surveys you complete, from records of our correspondence and phone calls and details of your visits to our website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. Claremont Office Furniture Ltd may from time to time use such information to identify its visitors. Claremont Office Furniture Ltd may also collect statistics about the behavior of visitors to its website.
Any information Claremont Office Furniture Ltd holds about you and your business encompasses all the details we hold about you and any sales transactions including any third-party information we have obtained about you from public sources and our own suppliers such as credit referencing agencies.
Claremont Office Furniture Ltd will only collect the information needed so that it can provide you with marketing and consulting services, this agency does not sell or broker your data, although coincidentally there may be times when your information could be contained in data that Claremont Office Furniture Ltd has purchased from a third-party list broker, on behalf of a client.
Modern Slavery Act 2015
Claremont Office Furniture are committed to improving our practices to combat slavery and human trafficking. COF takes its obligations under the Modern Slavery Act 2015 very seriously and has a robust working practice to comply with its obligations.
Any concerns from any member of COF staff concerning a likely risk of, or actual, breach of our policy or the Legislation must be raised with the management at the earliest opportunity.
We are committed to ensuring that there is no modern slavery or human trafficking in our supply chain or in any part of our business. This Policy reflects our commitment to acting ethically and with integrity in all our business relationships and to implementing and enforcing effective systems and controls to ensure slavery and human trafficking is not taking place anywhere within our supply chain.
To ensure a high level of understanding of the risks of modern slavery and human trafficking in our supply chains and our business, we provide training on this policy with our staff, suppliers and contractors.